Booking and Deposit
A retainer fee of $250 is required to reserve your event date.
Your booking is confirmed once the retainer fee is received and the rental agreement is signed.
The remaining balance is due no later than 60 days before your event (or 72 hours if the event is less than 60 days away).
Cancellation by Client
More than 60 days prior to the event: You may cancel and receive a full refund of any payments made, minus a $250 non-refundable retainer fee.
60 days or less prior to the event: All deposits and payments are non-refundable.
Rescheduling
If you need to reschedule your event, please let us know as soon as possible. We’ll do our best to accommodate a new date, subject to availability.
The retainer fee and security deposit may be applied to a new event date if the event is rescheduled at least 3 months prior to the original date.
If a suitable new date is not available, the standard cancellation policy applies.
Cancellation by The Gathering Place
In the rare event that we must cancel due to unforeseen circumstances (such as natural disasters, emergencies, or government restrictions), all payments made will be fully refunded.
We cannot be held responsible for additional costs you may incur, such as travel or accommodations.
Force Majeure / Acts of God
Neither party will be held liable for cancellations caused by events beyond reasonable control, including extreme weather, natural disasters, pandemics, or government restrictions.
We will make reasonable efforts to reschedule the event. If rescheduling is not possible, refunds will be handled according to the section above.
Notification & Refund Process
All cancellations or rescheduling requests must be submitted in writing via email or certified letter.
Refunds, when applicable, will be processed within 7 business days of receiving written notice.
Administrative fees and non-refundable deposits will be retained as outlined above.
Agreement to Terms
By signing the rental agreement and paying the deposit, clients acknowledge and agree to this cancellation policy.